Elinar (hereinafter referred to as "we," "us," or "this Platform") attaches great importance to protecting user personal information and privacy, and always handles all matters related to user data with a rigorous and compliant approach. We understand that personal information security is not only the foundation of user trust, but also one of our core responsibilities for legal operations and stable development.
To this end, we have developed this Privacy Policy to clearly and transparently explain how we collect, use, store, protect, share, and even delete your personal information in accordance with laws and regulations when you access, register, and use the Elinar Platform and its products and services. This policy details how we handle user information and the various rights and choices you have under the law regarding this information processing.
We remind you to read and fully understand this Privacy Policy in its entirety before using this Platform's services. If you disagree with any of the terms in this Policy or have any questions, we recommend that you immediately cease using this Platform's services and contact us through our official channels. If you choose to continue using Elinar's products or services, you will be deemed to have fully understood and accepted the entirety of this Privacy Policy. We will process your personal information in accordance with the policy and in accordance with the law, and are committed to providing you with a safe, transparent, and respectful digital service experience.
During your registration and use of the Elinar platform and related services, we will collect and process various types of information about you based on product features and service requirements, and in accordance with the principles of lawfulness, legitimacy, and necessity. This information helps us provide you with a more stable, secure, and personalized service experience, and ensures we fulfill our legal obligations. Specific types of information include, but are not limited to, the following:
To create and manage your platform account, we require you to provide basic registration information, including but not limited to your email address and password. In some cases, to meet compliance requirements such as age verification, we may also request additional identification information (such as your ID number) to verify your true identity and age. The collection of such information will be limited to specific purposes such as complying with national laws and regulations, platform security requirements, or preventing minors from misusing platform services.
When you browse, operate, or interact, we will record necessary usage data to ensure the proper functioning of the platform. This includes device information (such as device model, operating system type and version, device unique identifier, IP address, etc.), network connection status, system language, access timestamps, crash logs, etc. Content you actively post on the platform (including but not limited to text, photos, interaction records, etc.) may also be collected as part of this information for service operation and content review.
When you submit feedback, complaints, or other service requests through customer service channels, we may collect the information you provide during communication, including but not limited to: your platform account, contact information, problem description, relevant screenshots, or supporting materials. This information will only be used to verify your identity, locate the issue, improve the service experience, or fulfill the user rights protection process, and will be subject to strict data protection measures.
Please understand that the collection of the above information is necessary to provide you with core services. In some cases, if you refuse to provide certain information, we may be unable to provide you with the corresponding services or feature support.
We collect and process your personal information to provide you with a safe, smooth, and efficient product and service experience, and to ensure compliance with relevant laws and regulations during our operations. We will only use your information for the following purposes, where it is lawful, proper, necessary, and explicit:
First, your information will be used during the account registration and login process, including identity verification and permission management. This helps us verify your legitimate identity, prevent account fraud and theft, and ensure your account security and user experience.
Second, we will use your information to provide you with core functional services, such as push notifications, content recommendations, interactive communication, account management, and system notifications. Furthermore, to enhance the personalization of our services, we may also conduct reasonable data analysis and model optimization based on your usage preferences, operating behavior, and device characteristics to more accurately present content that may be of interest to you.
Third, to maintain the security and normal operation of our platform, we will monitor and analyze some user behavior to prevent various malicious activities, including spam, account theft, fraud, and infringement of the legitimate rights and interests of others. The relevant information will also be used in the platform's content review mechanisms, risk control systems, and technical protection strategies to ensure the compliance, stability, and health of the platform environment.
In addition, we will fulfill necessary compliance obligations in accordance with relevant laws and regulations, including information storage, log retention, security audits, and government regulatory requirements. In the event of complaints, user feedback, or dispute resolution, we will also use the necessary information as a basis for judgment to protect user rights and maintain a fair and equitable service order.
We solemnly promise that all collected user personal information will only be used for the purposes clearly stated in this policy. Without your explicit consent, we will not arbitrarily change its scope of use or use it for any unauthorized commercial purposes.
We are deeply aware that the physical and mental safety and privacy rights of minors are particularly vulnerable online. Therefore, Elinar prioritizes the protection of minors' personal information in platform governance and has established a strict management mechanism to ensure full responsibility and prudence in every aspect of product design, data processing, and service operations. First, in accordance with applicable laws and regulations, we explicitly prohibit minors under the age of 18 from registering, logging in, using, or otherwise accessing the products and services offered on this platform. For any suspicious accounts or activities suspected of being operated by minors discovered during our operations, we reserve the right to proactively conduct identity verification and, if necessary, suspend some or all functions of the relevant account until compliance verification is complete.
Second, if we accidentally collect personal information of minors due to non-subjective reasons such as user misleading, third-party service access, or platform vulnerabilities, we will immediately initiate emergency response procedures to thoroughly investigate, verify, and delete the relevant information. Furthermore, we will notify the relevant regulatory authorities within the timeframe prescribed by laws and regulations and cooperate with relevant departments in completing necessary investigations and reviews to ensure that the data cleanup process is open, traceable, and complies with legal requirements.
If you discover that a minor is using our platform services or engaging in behaviors that may affect their healthy development, such as information exposure, internet addiction, or social networking risks, please report this to us immediately through our official email address or customer service channels. Upon receiving the information, we will promptly verify the situation and maintain communication with you to assist in taking necessary measures, including but not limited to account suspension, data deletion, and regulatory filings, to jointly build a clear, safe, and positive digital environment for minors.
We fully understand the importance of your personal information to you and therefore promise not to sell, rent, or exchange it with any third party under any circumstances. Furthermore, we will not provide your information to unrelated parties without your authorization.
We may share or provide your personal information in the following specific and controlled circumstances as required by law:
With your explicit authorization or consent, we may disclose relevant information to designated third parties. For example, if you choose to log in using a third party, authorize the binding of other platform services, or participate in joint activities, we will transfer necessary data in accordance with your authorization.
We may provide your personal information to competent authorities in accordance with law, such as in accordance with national laws, regulations, administrative regulations, judicial decisions, or administrative law enforcement requirements, or for national security or public safety. In such cases, we will strictly review the legitimacy and necessity of the information disclosure request in accordance with legal procedures.
To improve service efficiency, unify account management, optimize recommended content, or perform necessary backend data processing, we may share certain necessary information with Elinar's subsidiaries or controlled/controlled affiliates, as legally, legitimately, and as necessary. We ensure that all affiliates are bound by this Policy or have signed data protection agreements to ensure that information processing adheres to the same standards.
The implementation of certain features and services requires external partners. In such cases, we may provide necessary information to these partners to fulfill their service responsibilities. We will ensure that these partners process the relevant information only within the scope of their service purposes and are prohibited from unauthorized extended use, retention, or external transfer.
In all information sharing or external provision, we will ensure that the relevant third parties sign legally binding data protection agreements and impose compliance requirements on them for all aspects of data use, storage, access, deletion, and security management. We will also reasonably monitor the data processing activities of third parties to prevent any form of information leakage, misuse, or unauthorized transfer.
We will properly store and process your personal information in accordance with laws, regulations, and business operational needs. We are committed to implementing a series of technical and management measures to prevent unauthorized access, disclosure, tampering, or loss of your information during collection, transmission, use, and storage.
Technically, we utilize security measures such as encrypted transmission (such as HTTPS), data desensitization, access control, and multi-factor authentication to ensure the integrity and security of data transmission and storage. We also regularly conduct security testing, vulnerability scanning, and risk assessments on our platform systems to promptly address potential issues.
Management-wise, we have a dedicated data security team and a comprehensive internal security system. We restrict the permissions of employees handling user information and provide regular training to prevent internal abuse or misuse of user information.
In the event of an information leak, security incident, or other emergency, we will promptly initiate an emergency response process and notify users of the situation within a reasonable timeframe through in-site notifications, emails, and other means. We will also cooperate with regulatory authorities to minimize the impact.
You have various rights with respect to your personal information in accordance with applicable laws and regulations. You have the right to access, update, correct, or delete your personal information collected by us at any time to ensure its accuracy and completeness. You may also choose to cancel your account and request that we delete all data except for necessary information required by law and regulations.
In addition, you have the right to withdraw certain authorizations previously granted to us. However, please note that withdrawing authorization may affect your ability to use some features and services on our platform. We also promise that you have the right to access and review the latest version of this Privacy Policy at any time to fully understand our personal information protection measures and any changes.
If you wish to exercise any of the above rights, or have any questions or suggestions regarding the handling of your personal information, please contact us using the contact information provided at the end of this Policy. We will respond and assist you as soon as possible.
As relevant laws and regulations continue to improve, the technological environment rapidly evolves, and our platform's product features and services continue to be optimized, we may make necessary adjustments and updates to this Privacy Policy. These policy changes are intended to better protect your personal information, improve service quality, and ensure that our operations always comply with the latest legal requirements and industry standards. If revisions to this Privacy Policy involve significant changes to your rights and obligations, we will promptly notify you through various convenient and effective means. Specific notification channels may include, but are not limited to, in-app pop-up notifications, push notifications, and emails to the email address you provided during registration. Through these channels, we ensure that you are up-to-date on the specific changes and their impact.
We recommend that you regularly review the latest version of this Privacy Policy to stay informed of any changes. Please note that your continued use of our services after the Privacy Policy has been updated constitutes your full understanding and voluntary acceptance of the updated terms and conditions. If you have any questions or objections to the new policy, please feel free to contact our customer service team. We will do our best to assist and answer your questions.
Developer name: ZOO EVOLUTION
Email: nhulocthoifiko@gmail.com
If you have any questions, suggestions, or complaints regarding this Privacy Policy or our personal information protection practices, please feel free to contact us using the following contact information. We value your feedback and will promptly and diligently address and respond to your inquiries to ensure your legal rights are fully protected.
You can contact us via email at nhulocthoifiko@gmail.com. To help us quickly identify and process your email, please include "Privacy Policy Inquiry" or "Privacy Policy Feedback" in the subject line and describe your question or suggestion as detailed as possible, including relevant account information and specific circumstances.
We promise that upon receiving your email, our dedicated customer service team will contact you as soon as possible to provide you with a timely and effective response. Your privacy and personal information security are of paramount importance to us. All communications will be kept strictly confidential and will not be disclosed to any unrelated third party.
Please carefully read and fully understand all terms of this Privacy Policy before using Elinar's services. Your use of Elinar constitutes your consent to our collection, use, storage, and protection of your personal information in accordance with this Privacy Policy. If you disagree with any of the terms in this Policy, please immediately cease using our services.
We look forward to working with you to maintain a secure, transparent, and trustworthy online environment.